Case Studies
Yuliya Nesen, Marketing Manager, Jan 24, 2022
Revolutionizing emergency tickets
One of the leading manufacturers of printing inks aimed to improve the process of instant troubleshooting for emergency tickets from critical devices or other high-urgency tickets. The problem was solved through the integration of Twilio and ServiceNow.
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Yuliya Nesen, Marketing Manager, Dec 22, 2021
Kanbanize + ServiceNow Integration: How to Make Two Cloud Platforms Even More Effective
Kanbanize and ServiceNow flawless integration is nesessary to duplicate tasks automatically.
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Natalia Kyzyurava, ServiceNow Solution Consultant, May 25, 2021
Generic Workflow – “A simple way to simplify and keep in order your Service Catalog”
One of the leading European smart IT solutions providers needed to have a way to accelerate Service Catalog creation and minimize its “time to market”.
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Natalia Kyzyurava, ServiceNow Solution Consultant, May 20, 2021
Smiley Survey – “A simple way to gather statistics on quality of provided services to the customers”
One of the leading European smart IT solutions providers needed to have a way of receiving instant feedback from their customers with respect to the quality of its troubleshooting services for IT Operations.
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Natalia Kyzyurava, ServiceNow Solution Consultant, May 20, 2021
Walk-up Experience “A simple way to manage face-to-face IT support requests”
One of the leading manufacturer of printing inks sought to transform the way of supporting end users requests that has to be completed on the spot.
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