AI Development on ServiceNow. Governed from Spec to Production.
Build production-ready ServiceNow applications faster with a spec-driven delivery model that combines AI Agents and experienced ServiceNow specialists-backed by enforced quality gates and a complete audit trail.
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Governance
Audit trail built in, not bolted on
Every AI interaction logged. Phase gates with PASS/FAIL evidence. EU AI Act & GDPR ready.
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Speed
~40% cycle-time reduction
100+ Validated Skills. One consultant and a team of AI agents deliver what a 5-person team used to.
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Quality
80% ATF coverage — enforced
Design signed off before build opens. CI hard stop on coverage. No spec, no code.
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AI Adoption
Your CoE owns it at close
Paired developer upskilled throughout. Recipe Book in Confluence. Methodology transfers.
Efficiency, Proven
Develop ServiceNow Apps with 3 implementors, not 10
See how we helped a global enterprise cut their ServiceNow dev team by 70% — without slowing delivery.
- Reduce your ServiceNow development team by up to 70%
- Ship new workflows and apps in days, not months
- Free your team to focus on strategy, not maintenance
- Cut ServiceNow development costs without cutting capability
The change we deliver, and how we protect it
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Team Size3 + 6 Human + AI Agents as one team
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Delivery Speed11 days Per build, vs. 3 months before
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GovernanceFull Audit Trail Every build, every gate, logged
Find Out What Your ServiceNow Team Could Look Like at 1/3rd the Size
Find Out What Your ServiceNow Team Could Look Like at 1/3rd the Size Schedule a meetingA ServiceNow Team With the Record
- 90+ ServiceNow build specialists in NA/EMEA
- 15+ Years of ServiceNow builder experience
- 100% Focused on building for ServiceNow partners & customers
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01
2025 AI Demo Championship Winner
ServiceNow Agentic AI Partner Award winner at Knowledge, Las Vegas.
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02
2026 AI Innovation Zone Winner
Three client solutions built on Teiva-delivered teams were recognized at ServiceNow Knowledge, Las Vegas.
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03
Official Partner of Choice — AI Development
Recognized by ServiceNow as a preferred delivery partner for AI development on the platform.
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04
Authorized Training Partner
Certified to deliver official ServiceNow training across ITSM, ITOM, CSM, App Engine, and more.
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05
ISO Certified
ISO 9001 Quality, ISO 14001 Environmental, and ISO/IEC 27001 Information Security Management.
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06
15+ Years of ServiceNow Expertise
A certified, senior ServiceNow team — not a generalist agency learning the platform on your project.
Trusted by Global Innovators and Market Leaders
The AI delivery problem
Vibe Coding Is Fast. It's Also a Compliance Risk Waiting to Happen. Vibe Coding Is Fast. It's Also a Compliance Risk.
Autonomous AI Agents with no human in the room and no audit trail might be fine for a side project. For teams answerable to a CAB, a regulator, or a CISO, it's a liability — not a delivery model. Autonomous AI Agents with no human in the room and no audit trail might be fine for a side project. For teams answerable to a CAB, a regulator, or a CISO, it's a liability.
Lights-out. Autonomous. Ungoverned.
- AI Agents write, review, and merge code — no human in the loop
- No audit trail of AI decisions, prompts, or interactions
- No documented human oversight — EU AI Act non-compliant by design
- Speed at the cost of accountability
Lights on. Human authority. Enforced gates.
- Agents do the work — a human holds commit authority at every gate
- Every AI interaction logged, append-only, on your instance
- EU AI Act oversight is structural, not assumed
- Speed and accountability — not a trade-off
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Architecture stops being one person's bottleneck
The senior architect no longer has to validate everything themselves. AI-augmented delivery breaks that constraint.
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Testing happens before merge, not after
Our ATF gate enforces 80% line coverage as a hard stop — not a UAT script written under pressure.
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Knowledge stays with your team
The Recipe Book documents every build decision and pattern — version-controlled in your Confluence, owned by you.
Use cases
What We Build on ServiceNow
Three kinds of work, one governed pipeline. The gates, the evidence and the human sign-off are the same in all three. What changes is what enters the pipeline.
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Custom applications
Business Apps on App Engine
A scoped business application built with the ServiceNow SDK and Fluent. Data model, business logic, front end, integrations.
- Scoped application, no global scope writes
- Fluent first, Glide where the platform requires it
- Tables, ACLs, flows, business rules, service classes
- Service Portal or UI Builder front end
- Integrations via IntegrationHub or scripted REST
- ATF suite and signed design document at handover
Starts from: a backlog item or a business process that has no system today.
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AI agents
Agents Integrated With Your Platform
Agents that work on your instance data and your processes, built and governed the same way as custom code.
- Platform monitoring and alert triage
- Data analysis, CMDB and data hygiene routines
- Operational tasks executed as agent workflows
- Process automation across ITSM, HRSD, CSM records
- Registered in AI Control Tower, actions written to the audit log
- Human approval on every write path you classify as high risk
Starts from: a recurring operational task your team runs by hand today.
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Assessment
Platform and Application Review
A structured review of a running instance or an existing scoped application against platform patterns and your own guidelines.
- Configuration, security, performance, upgradability
- Custom code checked against platform patterns
- Security pitfalls: ACL gaps, global writes, credential handling
- Findings register prioritised by risk and effort
- Remediation proposals, each sized and sequenced
- Upgrade impact analysis on request
Starts from: an instance you inherited, or an app nobody wants to touch.
All three enter the same pipeline
Discovery, Architecture, Design Sign-Off, Build, Test, Retro. Every phase transition is a recorded human decision. Scope decides what enters the pipeline, not who signs the gates.
Custom application delivery is the mode we have delivered end to end. Agent and assessment engagements are scoped case by case.
Starts with a 2-hour architecture assessment
Get started with AI-augmented SDLC
Get Your Architecture Assessment Within 2 business days
No commitment to proceed. We identify which use case your AI Agents build first.
Tell us about your ServiceNow environment and the problem you’re trying to solve. A senior architect reviews it and sends back a scoped assessment — candidate use cases and a fixed-price recommendation — within 2 business days.
- Senior architect response within 2 business days
- Founding Customer rate available if slots remain
- No commitment required