Kostya Bazanov, Managing Director, Oct 02, 2023

Navigating the Challenges of ServiceNow Resource Drain

ServiceNow has been transformative across industries, simplifying tasks and enabling custom applications beyond IT. However, resource and talent shortages often hinder ServiceNow goals. This article outlines common challenges, including backlog management, talent scarcity, upgrade stress, knowledge gaps, and roadmap stalls, and suggests adaptable solutions, emphasizing the value of experienced partners like Teiva Systems for resource optimization and platform unlocking.

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Kostya Bazanov, Managing Director, Sep 22, 2023

ServiceNow Introduces the Vancouver Release: A Leap in AI-Driven Digital Transformation

ServiceNow's Vancouver release is a milestone in AI-powered digital transformation. It introduces Now Assist, revolutionizing GenAI integration in critical workflows: IT Service Management, Customer Service Management, and HR Service Delivery. Key features include text generation, summarization, and interactive chatbots. The release includes Now LLM, a domain-specific language model, while providing flexibility to integrate other models.

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Kostya Bazanov, Managing Director, Sep 15, 2023

Unlocking the Potential of ServiceNow: The Crucial Role of Efficient Deployment in Digital Transformation

In today's rapidly evolving digital landscape, efficient ServiceNow deployment is crucial for successful digital transformation. In this article we emphasize the importance of strategic alignment, value-aligned planning, change management, integrations, performance monitoring, and security considerations. By prioritizing these factors, organizations can fully utilize ServiceNow's capabilities and ensure it becomes a valuable asset in their digital journey.

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Kostya Bazanov, Managing Director, Sep 04, 2023

Creating User-Friendly ServiceNow Web Pages with UI Builder

Elevate Your ServiceNow Web Development Skills with UI Builder. Ready to take your ServiceNow projects to the next level? Join us for an exclusive webinar on Creating User-Friendly ServiceNow Web Pages with UI Builder.

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Kostya Bazanov, Managing Director, Jul 20, 2023

ServiceNow Introduces Now Assist for Virtual Agent: Revolutionizing Self-Service with Generative AI

ServiceNow has launched Now Assist for Virtual Agent, a solution that leverages generative AI to simplify self-service experiences by providing quick and personalized responses to user queries. Bill McDermott, ServiceNow's Chairman and CEO, emphasizes its potential to enhance customer "return on intelligence." This technology offers real-time, multi-format responses, including text, links, images, and videos, boosting cross-departmental communication and productivity while minimizing errors, and is part of ServiceNow's broader commitment to integrating AI innovations across its platform.

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Oleksii Konakhovych, CTO, Jul 14, 2023

Empowering Your Enterprise with ServiceNow AppEngine: A Low-Code Journey of Custom Solutions

Are you searching for a Low-Code platform to tailor solutions for your enterprise? Discover AppEngine, a guided, low-code tool for crafting ServiceNow Apps that automate processes and address business challenges. Explore the process of creating custom Apps with steps including creation, data modeling, UI design, flow design, testing, and deployment, offered by ServiceNow AppEngine for efficient development and enhanced user experiences. Join Teiva Systems on this journey of innovation to empower your business with streamlined processes and productivity.

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Yuliya Nesen, Marketing Manager, Jul 11, 2023

Introduction to ServiceNow Creator Workflows

ServiceNow Creator Workflows are a powerful methodology and tools designed to automate and streamline business and enterprise processes. From simple tasks to complex workflows, Creator Workflows empower you to create, customize, and deploy automated processes effortlessly.

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Yuliya Nesen, Marketing Manager, Jul 04, 2023

Teiva Systems at the ServiceNow Knowledge-23: Summary

On May 14-18, 2023, the most remarkable IT event took place in Las Vegas, Nevada – the ServiceNow Knowledge 2023 Conference. Teiva Systems, a US company with Ukrainian roots, was among the conference sponsors.

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Oleksii Konakhovych, CTO, Jun 15, 2023

Unlocking Seamless User Experiences: Designing Intuitive Interfaces with ServiceNow Platform

Discover the art of crafting intuitive experiences with #ServiceNow Platform Architecture from #TeivaSystems. Dive into the impact of ServiceNow's powerful platform on user-friendly forms and interfaces. Leverage deep insights, intuitive layouts, visual appeal, responsiveness, smart automation, and continuous improvement for a seamless user journey.

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Kostya Bazanov, Managing Director, May 10, 2023

Navigating ServiceNow’s Instance Hierarchy for Streamlined Platform Architecture

Explore ServiceNow's Instance Hierarchy, a roadmap for simplifying the platform architecture. It consists of Production, Sub-production, and Non-production Instances, each serving distinct purposes. This hierarchy offers benefits like scalability, segregation, and customization, enabling businesses to tailor ServiceNow to their specific needs while maintaining efficiency and security.

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