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Kostya Bazanov, Managing Director, May 04, 2026

Knowledge 2026 starts in 1 day — here’s what every ServiceNow customer should watch

Jensen Huang on stage. The Australia Release unveiled. 700+ sessions. ServiceNow's biggest event just opened — and this year, the theme isn't aspirational. "Put AI to Work: The Agentic Era" is a declaration that the experimentation phase is over. Here's what every enterprise needs to understand right now.

Oleksii Konakhovych, CTO, Apr 30, 2026

ServiceNow vs Salesforce vs Jira Service Management (2026): Which One Is Right for Your Business?

Choosing a platform in 2026 is no longer about comparing features. It’s about aligning technology with how your business operates, scales, and delivers value.

Slava Trotsenko, CEO, Apr 27, 2026

How to Build a Business Case for ServiceNow AI in 2026: The CFO-Ready Framework

Most AI business cases don't stall because the technology is weak. They stall because they're written in the language of possibility - not the language of finance. Here's the CFO-ready framework for 2026.

Kostya Bazanov, Managing Director, Apr 22, 2026

Teiva Systems at ServiceNow AI Summit Düsseldorf – Here’s What Stood Out

Our Managing Director, Kostya Bazanov, joined this year’s ServiceNow AI Summit in Düsseldorf and on the way back, one reflection stood out: the conversation around AI has clearly changed.

Kostya Bazanov, Managing Director, Apr 14, 2026

ServiceNow Ends Sidecar AI: What It Means for Every Project You’re Running

Today ServiceNow dropped a platform announcement that changes the calculation for every enterprise AI initiative in motion right now. Not incrementally - structurally.

Oleksii Konakhovych, CTO, Apr 08, 2026

Autonomous Workforce Goes Live (L1 Service Desk AI Specialist)

Enterprise IT is entering a new phase. Traditional service desks, built around manual triage and human-driven resolution, can no longer keep pace with growing demand, complexity, and expectations for instant support.

Kostya Bazanov, Managing Director, Apr 06, 2026

ServiceNow AI Data Readiness: Why Your AI Agents Fail and How Workflow Data Fabric Fixes It

AI agents don't fail because models are weak. They fail because the data underneath isn't connected, contextualized, or controlled.

Oleksii Konakhovych, CTO, Apr 03, 2026

AI Agents in ServiceNow: What Actually Works

Artificial Intelligence has officially moved from a buzzword to a boardroom priority and nowhere is that more visible than in platforms like ServiceNow. AI agents, copilots, and automation promises are everywhere: faster resolutions, fewer tickets, smarter workflows.

Slava Trotsenko, CEO, Mar 31, 2026

From Ticket Chaos to Autonomous IT: How Enterprises Are Turning ServiceNow Into a Self-Driving Platform

Why scaling tickets is not the same as scaling IT - and what leading organizations are doing instead.There was a time when IT success seemed simple:close more tickets.

Kostya Bazanov, Managing Director, Mar 25, 2026

ServiceNow AI Skills, AI Agents & AI Workflows: The Complete Guide (2025–2026)

ServiceNow offers over 300 AI Skills across 30+ product modules, organized under the Now Assist ecosystem. AI Skills are discrete, reusable GenAI capabilities (e.g., incident summarization, resolution notes generation).

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