Blog

Kostya Bazanov, Managing Director, May 09, 2024

Build Low-Code Solutions at Light Speed with ServiceNow App Engine Studio

ServiceNow App Engine is a standout platform in the realm of low-code/no-code application development, providing robust capabilities that facilitate the rapid creation of enterprise-grade applications with minimal coding required.

read more

Kostya Bazanov, Managing Director, Apr 18, 2024

What are Now Assist Skills and what benefits does GenAI provide?

ServiceNow Now Assist Skills provide a wide range of capabilities within the Now platform.

read more

Kostya Bazanov, Managing Director, Mar 09, 2024

How does the TNI Data Model looks like in ServiceNow?

With ServiceNow Telecommunications Network Inventory (TNI) you can create a digital inventory model that enables you to plan, deploy, and manage telco networks and services.

read more

Kostya Bazanov, Managing Director, Mar 07, 2024

Blueprint for Applying Generative AI in Service Management

The integration of Generative Artificial Intelligence (GenAi) in ServiceNow service management is a huge step towards efficiency, cost effectiveness, and better user experiences. 

read more

Kostya Bazanov, Managing Director, Mar 04, 2024

Implementing Generative AI in Service Management: Insights and Strategies

In a recent webinar titled "How can you apply Generative AI in Service Management," our experts Alexey Klimenko, Kostya Bazanov and Yehor Samkov shared valuable insights into the transformative potential of generative AI in enhancing service management practices.

read more

Kostya Bazanov, Managing Director, Feb 26, 2024

ServiceNow generative AI enhances productivity, streamlines workflows, and creates exceptional customer experiences

ServiceNow generative AI enhances productivity, streamlines workflows, and creates exceptional customer experiences According to recent research conducted by McKinsey, the implementation of generative AI in 63 analysed use cases could result in an annual economic value ranging from $2.6 trillion to $4.4 trillion. In customer service, generative AI can transform the customer experience by enabling […]

read more

Kostya Bazanov, Managing Director, Jan 31, 2024

What areas will be further disrupted by Generative AI in 2024?

75% of people that use Generative AI are looking to automate tasks and communication at work.

read more

Kostya Bazanov, Managing Director, Jan 29, 2024

How do enterprises leverage GenAI for better services and operations?

In our webcast "Leveraging AI in Service Management" we highlight some key topics of using GenAI in enterprise and corporate context

read more

Kostya Bazanov, Managing Director, Jan 21, 2024

Generative AI in ServiceNow – A Comprehensive Guide to NowLearning Courses

ServiceNow experts, brace yourselves for an exciting journey into the world of Generative AI with the introduction of new NowLearning courses. These courses are designed to enhance your understanding and skills in utilizing Now Assist in ServiceNow. Let's delve into the details.

read more

Kostya Bazanov, Managing Director, Jan 18, 2024

How nonprofit organisations (NPOs) enhance cost savings and agility?

Digital platforms can facilitate nonprofit organizations (NPOs) in achieving their mission more seamlessly and efficiently. Platforms like ServiceNow.org leverage their expertise and capabilities gained from transforming corporations to benefit nonprofit organizations.

read more