Kostya Bazanov, Managing Director, Feb 26, 2024

ServiceNow generative AI enhances productivity, streamlines workflows, and creates exceptional customer experiences According to recent research conducted by McKinsey, the implementation of generative AI in 63 analysed use cases could result in an annual economic value ranging from $2.6 trillion to $4.4 trillion. In customer service, generative AI can transform the customer experience by enabling […]

Kostya Bazanov, Managing Director, Jan 31, 2024

75% of people that use Generative AI are looking to automate tasks and communication at work.

Kostya Bazanov, Managing Director, Jan 29, 2024

In our webcast "Leveraging AI in Service Management" we highlight some key topics of using GenAI in enterprise and corporate context

Kostya Bazanov, Managing Director, Jan 21, 2024

ServiceNow experts, brace yourselves for an exciting journey into the world of Generative AI with the introduction of new NowLearning courses. These courses are designed to enhance your understanding and skills in utilizing Now Assist in ServiceNow. Let's delve into the details.

Kostya Bazanov, Managing Director, Jan 18, 2024

Digital platforms can facilitate nonprofit organizations (NPOs) in achieving their mission more seamlessly and efficiently. Platforms like ServiceNow.org leverage their expertise and capabilities gained from transforming corporations to benefit nonprofit organizations.

Kostya Bazanov, Managing Director, Jan 16, 2024

In the dynamic landscape of service management and process ownership, the adoption of Artificial Intelligence (AI) and Machine Learning (ML) is a game-changer. AI is transforming how services are managed and processes are optimized, bringing significant improvements in efficiency, quality, and time management.

Kostya Bazanov, Managing Director, Jan 14, 2024

Zero Trust security, a principle that no actor, system, network, or service, inside or outside the security perimeter, is trusted, is now crucial. Every access attempt must be continually verified.

Kostya Bazanov, Managing Director, Jan 10, 2024

The technology landscape is rapidly evolving, and with it, the tools and methodologies used in software development. Recent analyses by leading firms like IDC and Gartner reveal that the global revenue for low-code platforms and professional services is set to skyrocket. This surge presents immense opportunities for businesses, technology experts, and emerging talents. But what does this mean for seasoned full-stack developers? Are they ready and willing to transition from traditional coding to the more intuitive drag-and-drop approach of no-code platforms?

Kostya Bazanov, Managing Director, Jan 07, 2024

Whether you're a developer looking to craft engaging workspaces or an architect aiming to supercharge productivity of you organisation, UI Builder as part of the ServiceNow App Engine Studio and the NOW platform is the key to delivering consumer-grade experiences tailored to specific user criteria. Explore the endless possibilities of UI Builder and transform your digital business workflows with its innovative features.

Kostya Bazanov, Managing Director, Dec 22, 2023

As we traverse the digital landscape of 2023, technological advancements continue to shape the way we live, work, and interact. 2023 was existing in the tech space. New trends came, old were improved… Let’s take a moment and review some of the most emerging trends.