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Oleksii Konakhovych, CTO, Sep 15, 2026

Teiva Systems at ServiceNow World Forum 2026 — New York

Teiva Systems was excited to join the ServiceNow World Forum 2026 in New York, where AI, Agentic AI, and the future of enterprise technology took center stage.

Oleksii Konakhovych, CTO, Sep 14, 2026

7 Signs Your ServiceNow Instance Needs a Health Check

Your ServiceNow instance rarely becomes unhealthy overnight. The warning signs usually appear gradually: pages take longer to load, integrations fail more often, upgrades become increasingly painful, and every new requirement seems to need another customization.

Oleksii Konakhovych, CTO, Sep 11, 2026

What Should a ServiceNow Partner Actually Deliver in the First 90 Days?

Signing a ServiceNow implementation partner is easy. Knowing whether that partner is actually delivering value is harder. “The first 90 days should reduce uncertainty. You should understand what you have, what you are building, why it matters, and how success will be measured.”

Slava Trotsenko, CEO, Sep 09, 2026

What ServiceNow’s Context Engine Means for CMDB Teams

ServiceNow’s AI systems — Otto, the Autonomous Workforce, Now Assist — do not just need data. They need context: which service is affected, who owns it, what depends on it, and what should happen next. Context Engine is how they get it. And the CMDB is what determines whether it is trustworthy.

Slava Trotsenko, CEO, Sep 07, 2026

AI Agents Are Breaking the Per-User Software Model

AI agents are changing more than enterprise workflows. They are challenging one of the assumptions SaaS economics has relied on for decades: that software value broadly scales with the number of humans using it.

Kostya Bazanov, Managing Director, Sep 04, 2026

ServiceNow App Assessment: What Is Really in Your App

Every ServiceNow application that has been in production for more than a year shares one property: it works. Someone logs in, clicks through, and watches it do the thing it was built to do. That single fact usually ends the internal conversation about whether the app is healthy.

Oleksii Konakhovych, CTO, Sep 02, 2026

The Agent Nobody’s Talking About: What Otto Actually Does All Day

Every ServiceNow release introduces features that quickly take over conference keynotes and LinkedIn discussions. The Australia release is no exception. AI Control Tower, Action Fabric, L1 AI Specialist, and new governance capabilities have received much of the attention — and for good reason.

Slava Trotsenko, CEO, Aug 31, 2026

ServiceNow Autonomous Security:What Should You Actually Automate?

ServiceNow Autonomous Security can now move security operations from detection to investigation, decision, and action. But how much authority should AI actually have? Here is a practical framework for deciding what to automate — and where human approval should remain.

Kostya Bazanov, Managing Director, Aug 27, 2026

AI Coding: When Custom Development Became Cheap and Governance Became Expensive

We at Teiva Systems also see this when assessing typical enterprise platforms, like service desk, HR workflows, and similar. A task force produces a serious capability map, hands it upward, and the whole map comes back resolved into one decision. License a platform, or build it internally. Forty or fifty distinct capabilities, one answer.

Kostya Bazanov, Managing Director, Aug 25, 2026

The Real Cost of AI-Augmented Software Delivery: $8.52 Per Story Point, Real Savings with Caching

We delivered multiple apps and solutions with our AI-augmented delivery factory. Here are our measured costs across multiple engagements, at public list prices. Cost per agent, sprint, and story point.

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