Managed Service Providers enjoy significant benefits from delivering services using ServiceNow platform
Why build your managed services on ServiceNow?
There is no better platform to build scalable workflows of Managed Service Provider to automate work across platforms (ERP, CRM, etc) and deliver exceptional customer experiences. With options for low/no code development, convenient mobile applications, and the ability to manage multiple customers from a single environment, ServiceNow can help drastically improve your managed service business.
Create Ultra-Sticky Solutions
With ServiceNow currently servicing 80 percent of the Fortune 500, the prospects and customers of a Managed Service Provider are likely operating on this platform. Teiva can help build solutions that integrate your managed service platform with your customer’s enterprise workflows resulting in unprecedented efficiency and incredibly loyal partners.
Make your service delivery more profitable
Fewer systems
Migrate the majority of your business processes to a single ServiceNow platform to minimize the number of software systems in use.
Less maintenance
Client outsources the ServiceNow maintenance to a managed service provider (MSP) and free up your IT team's resources for core business activities.
More self-service
Empower your team to take control of their everyday IT operations with a self-service-friendly platform. Say hello to increased productivity and cost saving. ServiceNow technology allows you to solve routine IT issues on their own, giving your company a competitive edge.
Here are some ways we help
Planning and architecting service delivery processes of MSP
Configuring new instances including sandboxes based on your desired development processes
Engineering MSP’s service delivery systems and quality assurance
Training of managers and end users
Maintenance of ServiceNow instance.
Are you already delivering managed services on ServiceNow?
Many of our MSP customers are existing partners of ServiceNow that simply lack the time, resources, or expertise to create new or update existing service delivery systems. With our deep experience in building environments for managed service providers, you can rely on our expertise to build, improve, or maintain your system. We will focus on improving your environment so you can focus on delivering amazing services to your customer.
Talk with our experts
Americas region
Raphael Holdermann
Co-founder & Chief Customer Officer at Teiva Systems USA
Raphael is a client-focused leader known for his big-picture business vision and entrepreneurial acumen, having successfully launched organizations, turned around challenged businesses and rapidly scaled programs for small to large enterprises in the ServiceNow ecosystem.
Dach region (Germany, Switzerland & Austria)
Kostya Bazanov
Co-Founder & Director at Teiva Systems Germany
Kostya has been developing and extending the business footprint of Teiva Systems in the DACH region. Being a trusted advisor and a ServiceNow solution architect since 2012, he offers reliable and quality business and IT solutions, products, and services to our clients.
Other countries
Oleksii Konakhovych
Co-Founder & CTO at Teiva Systems
Oleksii working with ServiceNow since 2007 and inspired by the opportunity to build a process design and platform architecture. Oleksii using a years of experience to be a few steps ahead of the challenges. Our customer will have the best result and noticeable improvements in the quality of work.