Case Studies

Natalia Kyzyurava, ServiceNow Solution Consultant, May 20, 2021

Walk-up Experience “A simple way to manage face-to-face IT support requests”

One of the leading manufacturer of printing inks sought to transform the way of supporting end users requests that has to be completed on the spot.

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Natalia Kyzyurava, ServiceNow Solution Consultant, May 20, 2021

Smiley Survey – “A simple way to gather statistics on quality of provided services to the customers”

One of the leading European smart IT solutions providers needed to have a way of receiving instant feedback from their customers with respect to the quality of its troubleshooting services for IT Operations.

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Natalia Kyzyurava, ServiceNow Solution Consultant, May 25, 2021

Generic Workflow – “A simple way to simplify and keep in order your Service Catalog”

One of the leading European smart IT solutions providers needed to have a way to accelerate Service Catalog creation and minimize its “time to market”.

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