Gone in a Month: How to Strenghthen the Development Team and Meet a Deadline

Our Client

A multinational chemical company with 100+ years history and 25 production sites in different countries.

Challenge

The in-house team happened to be out of the schedule with new #ServiceNow modules implementation. Non-meeting a deadline could result with the issues for other department and penalties for the development team.

Solution

A client decided to strengthen its in-house team with Teiva Systems expert to meet a deadline. Our ServiceNow expert joined the team at early November. After two weeks of onboarding the development started. All tasks were finished in mid-December, short before the planned deadline.

Outcome

• Timely implementation of ServiceNow financial module

• Timely implementation of ServiceNow IT Project Management

• Customization of Project Portfolio Module

• Additionally: dashboard setting up and tuning for management

Business Value

• The implementation of new ServiceNow modules was critical for client’s back office. Starting from the early January, a client planned to start using new modules, training staff and migrating data. A delivery delay could break the schedule for hundreds of people.

• A client keep the in-house development team the same, without the staff extension, after the help of Teiva Systems external experts.

• Company’s management has got the reporting dashboards for better monitoring and control.

Do you need a consultation on ServiceNow app?

Yuliya Nesen, Marketing Manager, Feb 27, 2023