Empowering ServiceNow Implementations

Detailed Initial Planning and Scope Definition.

We conduct a comprehensive discovery and planning phase where the scope, timelines, and resource requirements are clearly defined before the project starts. So we reduce unforeseen work and delays, which minimizes unexpected costs for both parties.

Agile or Iterative Development Approach.

We use agile methodology incl. the ServiceNow Now Create guiderailes that break the project into smaller, manageable phases or sprints. This allows for continuous delivery and frequent assessment of progress and let you avoid large timeline delays.

Buffer Time and Contingency Planning.

We consider building buffer time into the project timeline to account for unforeseen delays. Additionally, we create contingency plans for high-risk areas. It allows delays to be absorbed without extending the overall project timeline.

Transparent Change Management Process.

We implement a clear change request process that identifies the impact of changes on timelines and costs before they are approved. It prevents scope creep and ensures that changes are documented and paid for, minimizing out-of-scope work.

Regular Client Communication and Progress Reporting.

We maintain regular, transparent communication with the client, with scheduled updates on progress, timelines, risks, and potential delays. Timely communication prevents escalated issues from resulting in costly delays, change orders, or disputes.

Resource Flexibility and Professional Delivery Management.

We have a flexible resourcing model that allows us for rapid scale-up or scale-down of resources as needed during critical project phases. When potential delays are identified, we can add resources temporarily to stay on schedule.