ITSM
(IT Service Management)
Start optimizing your IT services today – where technology isn't just about infrastructure, but about enabling success across your organization.
Schedule a meetingStart optimizing your IT services today – where technology isn't just about infrastructure, but about enabling success across your organization.
Schedule a meeting66%
REDUCTION
In monthly service and Incident request volume
$3M
EFFICIENCY
Savings over three years
15-MIN
REDUCTION
Savings over three years
*by Forrester reports
Start optimizing your IT services today – where technology isn’t just about infrastructure, but about enabling success across your organization.
Leverage shared data and analytics with automated workflows on the ServiceNow Platform.
Enhance IT agent productivity with quicker platform-native AI resolutions.
Make more informed decisions and consistently improve your services and workforce.
Discover the right ServiceNow ITSM solution tailored to meet your organization’s unique needs. Each tier is designed to enhance your IT operations with innovative tools and capabilities.
ITSM Pro
ITSM Pro Plus
IT Service Management Enterprise
ITSM Pro vs. ITSM Pro Plus:
Which suits you best?
For USA
Raphael Holdermann
Co-founder & Chief Customer Officer at Teiva Systems USA
Raphael is a client-focused leader known for his big-picture business vision and entrepreneurial acumen, having successfully launched organizations, turned around challenged businesses and rapidly scaled programs for small to large enterprises in the ServiceNow ecosystem.
Dach region (Germany, Switzerland & Austria)
Kostya Bazanov
Co-Founder & Director at Teiva Systems Germany
Kostya has been developing and extending the business footprint of Teiva Systems in the DACH region. Being a trusted advisor and a ServiceNow solution architect since 2012, he offers reliable and quality business and IT solutions, products, and services to our clients.
Other countries
Oleksii Konakhovych
Co-Founder & CTO at Teiva Systems
Oleksii working with ServiceNow since 2007 and inspired by the opportunity to build a process design and platform architecture. Oleksii using a years of experience to be a few steps ahead of the challenges. Our customer will have the best result and noticeable improvements in the quality of work.