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Natalia Kyzyurava, ServiceNow Solution Consultant, May 20, 2021
Smiley Survey – “A simple way to gather statistics on quality of provided services to the customers”
One of the leading European smart IT solutions providers needed to have a way of receiving instant feedback from their customers with respect to the quality of its troubleshooting services for IT Operations.
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Natalia Kyzyurava, ServiceNow Solution Consultant, May 20, 2021
Walk-up Experience “A simple way to manage face-to-face IT support requests”
One of the leading manufacturer of printing inks sought to transform the way of supporting end users requests that has to be completed on the spot.
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