Case Studies
Oleksii Konakhovych, CTO, Dec 22, 2025
Enterprise Request & Geospatial Integration Application on ServiceNow
Delivering a Store-ready scoped application enabling organizations to submit drone-related ServiceNow Work Requests and receive real-time operational updates from the client's platform.
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Oleksii Konakhovych, CTO, Nov 23, 2025
Workforce Compliance Application on ServiceNow
A secure, FedRAMP-aligned ServiceNow application that automates workforce qualification tracking, accelerates ATO-free deployment, and enables government agencies to manage certifications and compliance at scale.
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Oleksii Konakhovych, CTO, Nov 19, 2025
Modernizing IT Operations for Lithuanian Railways
Teiva Systems improved LTG’s CMDB health, Discovery, and CSDM alignment, creating a reliable and scalable ServiceNow foundation.
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Oleksii Konakhovych, CTO, Nov 10, 2025
Modernizing IT Service Management with ServiceNow
Teiva Systems helped a leading European bank migrate to ServiceNow, enhancing ITSM efficiency, data accuracy, and service reliability.
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Oleksii Konakhovych, CTO, Oct 10, 2025
Student Services Portal Built on ServiceNow
Discover a ServiceNow-based student portal that automates requests, boosts transparency, and improves satisfaction across higher education.
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Oleksii Konakhovych, CTO, Oct 01, 2025
AI Agent for Prospective Students | ServiceNow Higher Education
An AI-powered agent built on ServiceNow that helps universities answer student inquiries 24/7. Automate admissions support, boost engagement, and cut costs with Agentic AI.
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Oleksii Konakhovych, CTO, Sep 26, 2025
Industrial Safety Automation – Lockout/Tagout on ServiceNow
Teiva Systems’ AI-driven solution improves safety, compliance, and mobile operations in industrial environments.
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Oleksii Konakhovych, CTO, Feb 13, 2025
Customized ServiceNow Training for Global Enterprises
Developed and delivered tailored training programs on ServiceNow applications for the client company, their global enterprise customers, partners, and internal teams, ensuring seamless adoption and expertise.
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Oleksii Konakhovych, CTO, Jan 02, 2025
Native ServiceNow workflows for managing backup and restore jobs
Teiva Systems implemented a custom ServiceNow solution for a global leader in data protection, streamlining backup and restore workflows. The solution includes self-service capabilities, workload monitoring, and seamless ITSM/ITOM integration, enhancing operational efficiency and resilience.
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Oleksii Konakhovych, CTO, Dec 05, 2024
ITSM processes and data migration
Core ITSM processes, integrations and CMDB data were successfully migrated from legacy ITSM system to ServiceNow
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