Case Studies

Oleksii Konakhovych, CTO, Nov 23, 2025

Workforce Compliance Application on ServiceNow

A secure, FedRAMP-aligned ServiceNow application that automates workforce qualification tracking, accelerates ATO-free deployment, and enables government agencies to manage certifications and compliance at scale.

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Oleksii Konakhovych, CTO, Nov 19, 2025

Modernizing IT Operations for Lithuanian Railways

Teiva Systems improved LTG’s CMDB health, Discovery, and CSDM alignment, creating a reliable and scalable ServiceNow foundation.

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Oleksii Konakhovych, CTO, Nov 10, 2025

Modernizing IT Service Management with ServiceNow

Teiva Systems helped a leading European bank migrate to ServiceNow, enhancing ITSM efficiency, data accuracy, and service reliability.

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Oleksii Konakhovych, CTO, Oct 10, 2025

Student Services Portal Built on ServiceNow

Discover a ServiceNow-based student portal that automates requests, boosts transparency, and improves satisfaction across higher education.

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Oleksii Konakhovych, CTO, Oct 01, 2025

AI Agent for Prospective Students | ServiceNow Higher Education

An AI-powered agent built on ServiceNow that helps universities answer student inquiries 24/7. Automate admissions support, boost engagement, and cut costs with Agentic AI.

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Oleksii Konakhovych, CTO, Sep 26, 2025

Industrial Safety Automation – Lockout/Tagout on ServiceNow

Teiva Systems’ AI-driven solution improves safety, compliance, and mobile operations in industrial environments.

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Oleksii Konakhovych, CTO, Feb 13, 2025

Customized ServiceNow Training for Global Enterprises

Developed and delivered tailored training programs on ServiceNow applications for the client company, their global enterprise customers, partners, and internal teams, ensuring seamless adoption and expertise.

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Oleksii Konakhovych, CTO, Jan 02, 2025

Native ServiceNow workflows for managing backup and restore jobs

Teiva Systems implemented a custom ServiceNow solution for a global leader in data protection, streamlining backup and restore workflows. The solution includes self-service capabilities, workload monitoring, and seamless ITSM/ITOM integration, enhancing operational efficiency and resilience.

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Oleksii Konakhovych, CTO, Dec 05, 2024

ITSM processes and data migration

Core ITSM processes, integrations and CMDB data were successfully migrated from legacy ITSM system to ServiceNow

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Kostya Bazanov, Managing Director, Nov 22, 2024

ServiceNow Custom Training for ITSM processes

Creating customized blended training on ServiceNow, including instructor guides, clear presentations, short tutorial videos, and interactive live sessions led by experienced trainers.

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