Case Studies
Oleksii Konakhovych, CTO, Oct 17, 2025
Saifr SERI Agent – AI-Powered Risk & Compliance in ServiceNow
Automate risk and compliance in ServiceNow with the Saifr SERI Agent. AI-powered screening, continuous monitoring, and smart workflows boost accuracy and efficiency.
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Oleksii Konakhovych, CTO, Oct 17, 2025
Student Services Portal Built on ServiceNow
Discover a ServiceNow-based student portal that automates requests, boosts transparency, and improves satisfaction across higher education.
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Oleksii Konakhovych, CTO, Oct 17, 2025
AI Agent for Prospective Students | ServiceNow Higher Education
An AI-powered agent built on ServiceNow that helps universities answer student inquiries 24/7. Automate admissions support, boost engagement, and cut costs with Agentic AI.
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Oleksii Konakhovych, CTO, Oct 17, 2025
Industrial Safety Automation – Lockout/Tagout on ServiceNow
Teiva Systems’ AI-driven solution improves safety, compliance, and mobile operations in industrial environments.
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Oleksii Konakhovych, CTO, Feb 13, 2025
Customized ServiceNow Training for Global Enterprises
Developed and delivered tailored training programs on ServiceNow applications for the client company, their global enterprise customers, partners, and internal teams, ensuring seamless adoption and expertise.
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Oleksii Konakhovych, CTO, Jan 02, 2025
Native ServiceNow workflows for managing backup and restore jobs
Teiva Systems implemented a custom ServiceNow solution for a global leader in data protection, streamlining backup and restore workflows. The solution includes self-service capabilities, workload monitoring, and seamless ITSM/ITOM integration, enhancing operational efficiency and resilience.
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Oleksii Konakhovych, CTO, Dec 05, 2024
ITSM processes and data migration
Core ITSM processes, integrations and CMDB data were successfully migrated from legacy ITSM system to ServiceNow
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Kostya Bazanov, Managing Director, Nov 22, 2024
ServiceNow Custom Training for ITSM processes
Creating customized blended training on ServiceNow, including instructor guides, clear presentations, short tutorial videos, and interactive live sessions led by experienced trainers.
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Kostya Bazanov, Managing Director, Nov 18, 2024
Data Retention and Deletion
Teiva Systems developed a ServiceNow solution for a global pharmaceutical leader, ensuring secure storage, timely deletion, and compliance with legal and regulatory requirements across countries. The solution includes legal hold mechanisms, cross-border access control, and role-based workflows.
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Kostya Bazanov, Managing Director, Oct 10, 2024
Service Catalog Localization
Teiva Systems developed an AI-powered solution for a global pharmaceutical leader, enabling localization of service catalogs into multiple languages based on user profiles. This reduced translation time, cut costs, and improved accessibility for non-English-speaking employees.
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