Case Studies

Oleksii Konakhovych, CTO, Jan 31, 2026

Employee Center for End Users – Ticket Management & Self-Service

How a global automotive organization improved ticket management and self-service using the ServiceNow Employee Center.

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Oleksii Konakhovych, CTO, Jan 30, 2026

Clear Skye IGA on ServiceNow: Identity Governance Case Study

How Clear Skye IGA was implemented natively on ServiceNow to automate identity lifecycle management, access provisioning, and compliance reporting.

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Oleksii Konakhovych, CTO, Jan 29, 2026

Knowledge Management Training Videos on ServiceNow

How a public-sector organization implemented structured ServiceNow knowledge management to improve quality and adoption.

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Oleksii Konakhovych, CTO, Jan 19, 2026

External Vendor Work Order management portal

Internal usage implementation for FSM external vendor work order management - React JS based interface for reviewing distributed work orders among dedicated external Vendors with Vendors' ability to accept/decline a work order

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Oleksii Konakhovych, CTO, Dec 22, 2025

Enterprise Request & Geospatial Integration Application on ServiceNow

Delivering a Store-ready scoped application enabling organizations to submit drone-related ServiceNow Work Requests and receive real-time operational updates from the client's platform.

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Oleksii Konakhovych, CTO, Nov 23, 2025

Workforce Compliance Application on ServiceNow

A secure, FedRAMP-aligned ServiceNow application that automates workforce qualification tracking, accelerates ATO-free deployment, and enables government agencies to manage certifications and compliance at scale.

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Oleksii Konakhovych, CTO, Nov 19, 2025

Modernizing IT Operations for Lithuanian Railways

Teiva Systems improved LTG’s CMDB health, Discovery, and CSDM alignment, creating a reliable and scalable ServiceNow foundation.

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Oleksii Konakhovych, CTO, Nov 10, 2025

Modernizing IT Service Management with ServiceNow

Teiva Systems helped a leading European bank migrate to ServiceNow, enhancing ITSM efficiency, data accuracy, and service reliability.

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Oleksii Konakhovych, CTO, Oct 19, 2025

Entity Risk Intelligence Agent – AI-Powered Risk & Compliance in ServiceNow

Automate risk and compliance in ServiceNow with Entity Risk Intelligence Agent. AI-powered screening, continuous monitoring, and smart workflows boost accuracy and efficiency.

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Oleksii Konakhovych, CTO, Oct 10, 2025

Student Services Portal Built on ServiceNow

Discover a ServiceNow-based student portal that automates requests, boosts transparency, and improves satisfaction across higher education.

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