Blog

Oleksii Konakhovych, CTO, Nov 26, 2025

Migrating to Zurich: Best Practices and Lessons from Teiva

The ServiceNow Zurich release is a promising update to the artificial intelligence-based platform. For enterprises ready to move from experimentation to production-level AI-driven, Zurich provides more advanced scalability and maximum control.

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Kostya Bazanov, Managing Director, Nov 19, 2025

Data & Privacy Enhancements in the Zurich Release: What You Need to Know

New Zurich release changes the structure of data security and transmission, meeting compliance and control requirements in regulated industries, as well as how Teiva helps clients implement ServiceNow Zurich Data Privacy tools in their business workflow architecture.

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Oleksii Konakhovych, CTO, Nov 12, 2025

AI Agents & Zurich: How the Latest Release Advances Autonomous Workflows 

The potential of generative AI is coming to the fore, and the development of powerful large language models could radically affect the IT market in 2026. The newest Zurich release in 2025 with a number of innovations confirms this impact.

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Oleksii Konakhovych, CTO, Nov 06, 2025

ServiceNow Zurich Release: What It Means for Modern Enterprises

The Zurich release is an important step forward for developers and workflow developers. It improves security through isolated environments and debugging, speeds up delivery with build agents and reusable triggers, and improves user interaction with dialog flows, mobile forms, and dark mode.

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Oleksii Konakhovych, CTO, Oct 28, 2025

How Implementing AI in ServiceNow Can Look Across Different Industries

AI-driven solutions within the ServiceNow platform have quite an understandable application: they enhance ServiceNow by making workflows smarter, faster, and more user-friendly.

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Slava Trotsenko, CEO, Oct 22, 2025

From Workflow to Low-Code Leadership: ServiceNow in The Forrester Wave Q2 2025

The adoption of different solutions that help to minimize manual involvement and boost productivity is increasing from year to year.

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Kostya Bazanov, Managing Director, Oct 16, 2025

Eine Low-Code-Plattform für digitale Verwaltung. OZG konform.

Die Modernisierung Deutschlands entscheidet über seine Zukunftsfähigkeit. Eine leistungsfähige, digitale Verwaltung ist keine optionale Komfortfrage. Sie ist Grundlage für Vertrauen, Teilhabe und Wettbewerbsfähigkeit. Die Bürgerinnen und Bürger erwarten zu Recht, dass Verwaltungsleistungen so einfach und schnell funktionieren wie digitale Services in der Wirtschaft. Dafür müssen wir Technologien nutzen, die Prozesse vereinfachen, Daten intelligent verbinden und […]

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Kostya Bazanov, Managing Director, Oct 16, 2025

Creating Your First AI Agent in ServiceNow

Agentic AI in ServiceNow is the solution your business needs if it wants to boost productivity and enhance its performance. Here is a quick step-by-step guide on how to build AI Agent in ServiceNow.

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Kostya Bazanov, Managing Director, Oct 13, 2025

Building a Use Case from Scratch for Agentic AI in ServiceNow: Key Takeaways from Webinar

Agentic AI is proving its efficiency when it comes to ensuring autonomous workflows within the digital ecosystem of an enterprise. However, many still might wonder how to build a ServiceNow Agentic AI use case from scratch.

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Kostya Bazanov, Managing Director, Oct 07, 2025

Teiva Systems at SCCON25: Excited About the Future of Public Sector Digitalization

The digital transformation of the public sector in Germany and Europe is not just a vision anymore – it is moving forward with strong momentum. With more than 23,000 participants, 500 exhibitors, and 20,000 m² of expo space, this year’s event was bigger and more vibrant than ever before.

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