How to Automate Business Processes by Integrating Enterprise Mobility Management into ServiceNow
Our Client
- A big technological company, a provider of Information
- Technology services, including consulting, technical, and outsourcing services.
- Specializes in cloud computing, AI, big data analytics, and IoT, offers system integration, and managed services.
- Global presence with offices and partners worldwide.
- The company’s mission is to help customers achieve digital transformation and improve their competitiveness in the digital economy.
- A company is known for its flagship product, the Mobile Distant Management (MDM) platform.
Road Map
Solution Structure
Challenges
- Develop a universal approach to integrate different platforms
- Process inconsistent data from 3rd party systems
- Absence of SN native data model to store mobility-related technical information
- Data sync optimization due to the potentially significant number of devices to manage
Outcome
- A solution managing enterprise mobility in ServiceNow through integration with several EMM platforms is available in the ServiceNow store
- More EMM platforms integrations are currently being developed
- The application received two awards from Association of Telecom, Mobility and IT Management Professionals in 2022 – People’s Choice and Hottest New Mobile Solution
