Generative AI for every business

Get started with generative AI >>

Test titlessss

Test titlessss

It’s been over 12 years since I first saw the #ServiceNow and started my journey, and it’s been incredible to witness its growth and evolution. Back in the day, accelerators were all the rage, and every partner had at least one. Same goes for best practices – ServiceNow has its own, community members have their own, and partners and clients have their own documents.

Sometimes, discussions about which practices are the “right” ones seem to go in circles. I still remember those “Configuration vs. Customization”. But let’s not forget that these practices are based on the experiences of the last decade. And who knows what new practices will emerge in the years to come.

For those looking to gain the #knowledge and experience of the past decade without having to go through all the trial and error themselves, I recommend reading “ServiceNow Overdrive” by Ashwin Patil. It provides a solid overview of the key concepts of a clean implementation.

But don’t be afraid to step outside of the box and try something new, even if it goes against established best practices. You never know what innovative solutions you might discover!

And by the way, there’s a cute cat in the photo too 😸 #ServiceNowJourney #BestPractices

Posted in Uncategorized

Integrating EMM into ServiceNow

How to Automate Business Processes by Integrating Enterprise Mobility Management into ServiceNow

Our Client

  • A big technological company, a provider of Information
  • Technology services, including consulting, technical, and outsourcing services.
  • Specializes in cloud computing, AI, big data analytics, and IoT, offers system integration, and managed services.
  • Global presence with offices and partners worldwide.
  • The company’s mission is to help customers achieve digital transformation and improve their competitiveness in the digital economy.
  • A company is known for its flagship product, the Mobile Distant Management (MDM) platform.

Road Map

Solution Structure

Challenges

  • Develop a universal approach to integrate different platforms
  • Process inconsistent data from 3rd party systems
  • Absence of SN native data model to store mobility-related technical information
  • Data sync optimization due to the potentially significant number of devices to manage

Outcome

  • A solution managing enterprise mobility in ServiceNow through integration with several EMM platforms is available in the ServiceNow store
  • More EMM platforms integrations are currently being developed
  • The application received two awards from Association of Telecom, Mobility and IT Management Professionals in 2022 – People’s Choice and Hottest New Mobile Solution
Are you interested?

Teiva Systems Germany – One Year

One year ago Teiva Systems expanded its business to a new market and opened an office in Germany.

Today Teiva System Germany celebrates its first anniversary. This year was full of challenges, accomplishments, new people and tasks. Teiva Systems Germany not only performs well, but also has a great time.

Happy Birthday, Teiva Systems Germany!

Posted in Uncategorized