
On October 20, 2026, Teiva Systems attended ServiceNow World Forum London at ExCeL London, where industry leaders, technology experts, and the ServiceNow community came together to explore how AI, intelligent automation, and digital workflows are transforming enterprise operations.

Representing Teiva Systems, Kostya Bazanov, Co-Founder & Director, Teiva Systems Germany, and Raphael Holdermann, Chief Customer Officer, Teiva Systems USA, joined the event to explore the latest ServiceNow innovations, exchange insights, and connect with professionals shaping the future of enterprise AI.

The forum highlighted a clear message: successful AI transformation is no longer just about powerful models. It is about combining AI with business context, connected workflows, security, and governance to deliver measurable outcomes.
Key discussions focused on Agentic AI, AI Passport, AI Control Tower, and the importance of trusted enterprise data. The keynote demonstrated how organizations can move toward greater automation while maintaining visibility, control, and human oversight where it matters most.
One of the key takeaways from London was that AI must be both intelligent and accountable. Real business value comes when autonomous agents operate within clearly defined permissions, policies, and enterprise workflows.
“AI is moving from experimentation to execution, but successful transformation requires more than advanced technology. What stood out at ServiceNow World Forum London was the focus on making AI trustworthy, connected, and accountable. The real opportunity is to combine intelligent automation with strong governance and business context to deliver outcomes that truly matter. And events like this remind us that innovation moves faster when technology, expertise, and people come together.” Kostya Bazanov, Co-Founder & Director, Teiva Systems Germany

Beyond the technology, ServiceNow World Forum London provided valuable opportunities to exchange perspectives, strengthen industry connections, and discuss practical approaches to AI adoption and digital transformation.


For Teiva Systems, the event reinforced an important vision: the future of enterprise AI is not simply about automating more tasks. It is about building connected, secure, and intelligent workflows that help businesses operate more effectively and confidently.
Kostya Bazanov, Managing Director, Oct 23, 2026
ServiceNow Intelligent Approvals: How AI Turns Policies Into Approval Decisions
What if your approval policies could make decisions, instead of sitting in documents waiting for someone to interpret them? For years, approval automation has followed the same pattern. Business teams write policies. Developers translate them into workflow conditions. Employees wait for someone to approve or reject their request, even when the outcome is obvious.
read more
ServiceNow Intelligent Approvals: How AI Clears Approval Bottlenecks Without Losing Control
Your automation is fast. Your approvals are not. Organizations invest heavily in automation, AI and digital transformation. Yet many business processes still stall at the same point: waiting for someone to click “Approve.”
read more
Why Policy Quality Makes or Breaks AI-Driven Approvals in ServiceNow
As enterprises bring AI-driven approvals into ServiceNow, attention goes straight to automation: faster decisions, fewer manual tasks, shorter approval queues. One factor gets far less attention: the quality of the policies behind those decisions.
read more