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Blog
Kostya Bazanov, Managing Director, Mar 07, 2024
Blueprint for Applying Generative AI in Service Management
The integration of Generative Artificial Intelligence (GenAi) in ServiceNow service management is a huge step towards efficiency, cost effectiveness, and better user experiences.
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Kostya Bazanov, Managing Director, Mar 04, 2024
Implementing Generative AI in Service Management: Insights and Strategies
In a recent webinar titled "How can you apply Generative AI in Service Management," our experts Alexey Klimenko, Kostya Bazanov and Yehor Samkov shared valuable insights into the transformative potential of generative AI in enhancing service management practices.
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Kostya Bazanov, Managing Director, Feb 26, 2024
ServiceNow generative AI enhances productivity, streamlines workflows, and creates exceptional customer experiences
ServiceNow generative AI enhances productivity, streamlines workflows, and creates exceptional customer experiences According to recent research conducted by McKinsey, the implementation of generative AI in 63 analysed use cases could result in an annual economic value ranging from $2.6 trillion to $4.4 trillion. In customer service, generative AI can transform the customer experience by enabling […]
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Kostya Bazanov, Managing Director, Jan 31, 2024
What areas will be further disrupted by Generative AI in 2024?
75% of people that use Generative AI are looking to automate tasks and communication at work.
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Kostya Bazanov, Managing Director, Jan 29, 2024
How do enterprises leverage GenAI for better services and operations?
In our webcast "Leveraging AI in Service Management" we highlight some key topics of using GenAI in enterprise and corporate context
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Kostya Bazanov, Managing Director, Jan 21, 2024
Generative AI in ServiceNow – A Comprehensive Guide to NowLearning Courses
ServiceNow experts, brace yourselves for an exciting journey into the world of Generative AI with the introduction of new NowLearning courses. These courses are designed to enhance your understanding and skills in utilizing Now Assist in ServiceNow. Let's delve into the details.
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Kostya Bazanov, Managing Director, Jan 18, 2024
How nonprofit organisations (NPOs) enhance cost savings and agility?
Digital platforms can facilitate nonprofit organizations (NPOs) in achieving their mission more seamlessly and efficiently. Platforms like ServiceNow.org leverage their expertise and capabilities gained from transforming corporations to benefit nonprofit organizations.
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Kostya Bazanov, Managing Director, Jan 16, 2024
How will AI enhance the efficiency and effectiveness of corporate processes and services
In the dynamic landscape of service management and process ownership, the adoption of Artificial Intelligence (AI) and Machine Learning (ML) is a game-changer. AI is transforming how services are managed and processes are optimized, bringing significant improvements in efficiency, quality, and time management.
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Kostya Bazanov, Managing Director, Jan 14, 2024
Making the Leap to Zero Trust Security with ServiceNow – A Practical Guide
Zero Trust security, a principle that no actor, system, network, or service, inside or outside the security perimeter, is trusted, is now crucial. Every access attempt must be continually verified.
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Kostya Bazanov, Managing Director, Jan 10, 2024
The Rise of No-Code: A New Era for Full-Stack Developers
The technology landscape is rapidly evolving, and with it, the tools and methodologies used in software development. Recent analyses by leading firms like IDC and Gartner reveal that the global revenue for low-code platforms and professional services is set to skyrocket. This surge presents immense opportunities for businesses, technology experts, and emerging talents. But what does this mean for seasoned full-stack developers? Are they ready and willing to transition from traditional coding to the more intuitive drag-and-drop approach of no-code platforms?
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