How to Automate Business Processes by Integrating Enterprise Mobility Management into ServiceNow
OUR CLIENT
- Our client is an IT giant that provides a range of Information Technology services, including consulting, technical, and outsourcing services.
- The company specializes in cloud computing, AI, big data analytics, and IoT, and offers system integration and managed services.
- With a global presence and offices and partners worldwide, the company’s mission is to help customers achieve digital transformation and improve their competitiveness in the digital economy.
- The company is known for its flagship product, the Mobile Distance Management (MDM) platform.
ROAD MAP
CHALLENGES
- The following challenges were identified:
- Developing a universal approach to integrating different platforms
- Processing inconsistent data from third-party systems
- Absence of ServiceNow native data model to store mobility-related technical information
- Optimizing data sync due to the potentially significant number of devices to manage
SOLUTION
OUTCOME
- A solution that manages enterprise mobility in ServiceNow through integration with several EMM platforms is available in the ServiceNow store.
- More EMM platform integrations are currently being developed.
- The application received two awards from the Association of Telecom, Mobility, and IT Management Professionals in 2022 – People’s Choice and Hottest New Mobile Solution.
PROCESSES\FLOWS
Are you interested in ServiceNow apps for Enterprise business?
Yuliya Nesen, Marketing Manager, Mar 15, 2023
Faced a similar challenge? Let's talk.
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