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ServiceNow AI Security

Govern Every AI Agent,
Identity, and Asset
Across Your Enterprise

Machine identities now outnumber humans 80 to 1. AI agents are acting across your workflows without visibility or control. Teiva Systems implements ServiceNow’s complete AI security platform — so you detect, respond, and remediate at machine speed.

  • AI Control Tower
  • Identity Management
  • Asset Security
  • SecOps
  • Vulnerability Response
  • AI Agent Governance
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Why AI Security with Teiva

80:1

Machine vs. human identities

97%

Threat containment time reduced

30B+

Permissions mapped by identity graph

15+

Years ServiceNow expertise

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What We Implement

AI Control Tower
Identity Governance
Asset Intelligence
SecOps SIR
Vulnerability Response
IRM / GRC
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What we cover

AI Security Built for ServiceNow

End-to-end implementation of ServiceNow’s AI security platform — from AI agent
governance and identity management to asset protection and security operations.

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AI Control Tower

Discover, observe, govern, secure, and measure every AI agent, model, and dataset — across ServiceNow and 30+ enterprise systems including AWS, Azure, SAP, and Workday.
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Identity Management

Map every human, machine, and AI agent identity across your enterprise. Enforce least-privilege access, eliminate dormant non-human identities, and govern AI agent permissions across your entire technology estate.
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Asset Security

Agentless, real-time discovery of every IT, OT, IoT, and connected device — feeding live risk posture directly into your CMDB for automated remediation.
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Security Incident Response

Connect SIEM alerts, threat intelligence feeds, and scanner findings into governed, automated workflows. From detection to resolution — without manual handoffs or alert fatigue.
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Vulnerability Response

Automatically ingest, prioritize, and remediate vulnerabilities correlated with CMDB asset data. Risk-based prioritization. Remediation tracking. SLA compliance. Closed-loop from scan to fix.
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Integrated Risk Management

Automate control assessments, manage third-party risk, and align to NIST, ISO 27001, and the EU AI Act — giving the board a real-time risk dashboard, not a quarterly spreadsheet.

Security packages

Choose Your Security Package

Two clearly defined tiers designed to match your security maturity and the scope of AI governance your organization needs.

Foundation

SecOps & Vulnerability Core

For organizations building their first structured security operations capability on ServiceNow — incident response, vulnerability management, and CMDB-connected asset tracking.

  • Security Incident Response (SIR) setup
  • Vulnerability Response configuration
  • SIEM and scanner integration (Qualys / Tenable / Rapid7)
  • CMDB security baseline
  • Automated triage, routing, and playbooks
  • SLA and escalation configuration
  • Security analyst workspace
  • Monthly review and reporting

Optionally: IRM / GRC, threat intelligence feeds

Request Package

Get a custom quote or book a call

Advanced

AI Security Platform

Full implementation of AI Control Tower, Identity Management, Asset Security, and SecOps — the complete Autonomous Security & Risk platform, ready for enterprises deploying AI at scale.

  • Everything in SecOps Core
  • AI Control Tower — all 5 dimensions
  • Identity Management — access graph implementation
  • Asset Security — agentless discovery + CMDB enrichment
  • AI agent governance and kill switch configuration
  • Non-human identity audit and cleanup
  • NIST / ISO 27001 compliance alignment
  • Executive risk dashboard and board reporting

Optionally: EU AI Act advisory, IRM, incident response retainer

Request Package

Get a custom quote or book a call

Response times

High SLA Parameters

Benefit from our 24/7 coverage with industry-leading SLA parameters —
so you always know exactly what to expect.

P1 — Critical

1h

Response time

Complete platform compromise, active breach, or rogue AI agent detected. Immediate escalation with a dedicated on-call security engineer assigned.

P2 — High

4h

Response time

Significant vulnerability exposure, identity anomaly, or security workflow failure affecting multiple systems. High-priority triage initiated immediately.

P3 — Normal

8h

Response time

Configuration requests, compliance review updates, non-critical security findings, and platform security queries. Handled within the standard business window.

How it works

Clear Security Delivery Process

From posture assessment to governed, automated defence — a transparent, structured engagement with measurable outcomes at every stage.

01

Security Assessment

We map your AI agent exposure, identity landscape, asset inventory gaps, and SecOps maturity — delivering a prioritized risk baseline.

02

Architecture & Design

Module selection, CMDB enrichment plan, integration map, and compliance framework alignment — designed for your environment.

03

Implementation

Sprint-based delivery of AI Control Tower, Identity, Asset Security, and SecOps — with SIEM, scanner, and third-party tool integrations.

04

Govern & Optimize

Post go-live tuning, alert reduction, and policy optimization — transforming reactive security into autonomous, AI-driven defence.

Key facts

Why AI Security with
Teiva Systems?

We extend your security team with certified ServiceNow expertise — so you can govern AI at scale instead of reacting to incidents after the fact.

Platform-native security

Security that runs inside ServiceNow workflows — not alongside them. Every alert, identity event, and asset finding connects to automated remediation with a full audit trail.

Transparent JIRA-tracked delivery

Every finding, remediation task, and implementation item tracked in JIRA Service Management — full visibility throughout the engagement with no surprises.

CMDB expertise that makes it work

Every ServiceNow security product depends on an accurate CMDB. We bring deep CMDB architecture experience — ensuring identity, asset, and scanner data all correlate correctly.

Your team

Expertise That Redefines Security

Our security leads bring decades of combined ServiceNow experience across enterprise environments — they know what breaks platforms and how to prevent it.
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Strategic IT Leadership

Eugene Garkusha

Head of Delivery and Customer Success

With 19 years in the IT industry, including 17 years working with ServiceNow, Eugene has led IT management and operations for companies like JTI, EPAM Systems, Bayer, and Teiva Systems. His focus on Application Management Services, combined with deep expertise in AI security architecture and CMDB-driven visibility, allows him to deliver tailored, efficient, and robust solutions that truly support clients' success.
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ServiceNow Architecture

Kostya Bazanov

Co-Founder & Director at Teiva Systems Germany

Kostya has been developing and extending the business footprint of Teiva Systems in the DACH region. As a trusted advisor and ServiceNow solution architect since 2012, he brings deep expertise in designing AI security frameworks — from identity governance and asset security to vulnerability response and integrated risk management. He helps clients implement end-to-end AI governance platforms that ensure reliable, compliant, and future-ready IT environments.

For ServiceNow partners

Are You a ServiceNow Boutique Partner?

We hold your back while you transform your clients’ security posture. A special offering for
implementation and build partners who need AI security expertise on demand.

~30%

Scale cost efficiently

Save a significant portion of total costs — labor, training, and overhead — by handing AI security delivery to our specialist team.

20%

Global security coverage

We cover all time zones so your clients get expert AI security support whenever they need it — backed by SLA and multilingual communication.

100%

Always current

We stay current with every ServiceNow security release — so your clients get implementations that reflect the latest platform capabilities, not last year’s.

Get Started

Ready to Protect Your ServiceNow Investment?

Talk to our experts — no commitment required.

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