Case Study

Project Render Authentication App

A ServiceNow application providing controlled access to the Project Render feature through a secure authorization ID request and management workflow.

Business Challenge

• No structured mechanism to request or manage access to the Project Render feature
• Enabling or disabling the feature was ungoverned, creating operational risk and inconsistent usage
• No centralized workflow for authorization, making it difficult to control feature rollout across the environment

The objective was to:

Implement an authorization ID request process to enable and control the Project Render feature.

Solution

• Delivered a ServiceNow application that enables users to request an authorization ID required to enable or disable the Project Render feature
• Implemented a structured request and approval workflow, bringing governance and auditability to feature access management
• Provided administrators with centralized visibility and control over Project Render authorization across the customer environment

Key capabilities include:

• Authorization ID request workflow for controlled enable/disable of the Project Render feature
• Self-service request submission for users, with structured approval and fulfillment process
• Centralized feature access governance within ServiceNow, replacing uncontrolled manual enablement
• Audit trail and visibility into authorization status across the environment

Business Impact & Value

Operational Impact

• Improved governance and control over Project Render feature usage through a structured authorization process
• Replaced ad-hoc, ungoverned feature enablement with a repeatable, auditable workflow within ServiceNow

End-User Impact

• Users can request Project Render access through a clear, self-service process — no manual coordination required
• Faster, more transparent feature enablement with full visibility into request and authorization status

Summary

Teiva Systems delivered a ServiceNow authentication application that enables controlled access to the Project Render feature through a structured authorization ID request process — improving governance, operational control, and transparency over feature usage in the customer environment.

Talk with our experts

For USA

Raphael Holdermann

Co-founder & Chief Customer Officer at Teiva Systems USA

Raphael is a client-focused leader known for his big-picture business vision and entrepreneurial acumen, having successfully launched organizations, turned around challenged businesses and rapidly scaled programs for small to large enterprises in the ServiceNow ecosystem.

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Dach region (Germany, Switzerland & Austria)

Kostya Bazanov

Co-Founder & Director at Teiva Systems Germany

Kostya has been developing and extending the business footprint of Teiva Systems in the DACH region. Being a trusted advisor and a ServiceNow solution architect since 2012, he offers reliable and quality business and IT solutions, products, and services to our clients.

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Other countries

Oleksii Konakhovych

Co-Founder & CTO at Teiva Systems

Oleksii working with ServiceNow since 2007 and inspired by the opportunity to build a process design and platform architecture. Oleksii using a years of experience to be a few steps ahead of the challenges. Our customer will have the best result and noticeable improvements in the quality of work.

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