ServiceNow is a world-famous IT company founded in 2004 by American entrepreneur Fred Luddy, former CTO in Peregrine Systems, Inc. It is no exaggeration that ServiceNow’s activities have become a real breakthrough in the IT industry: the company has managed to create an innovative method of providing services to a client called Software as a Service. If today SaaS is used everywhere, then years ago, this concept was just emerging and gaining momentum. It is not surprising that this idea became a hit: already in 2005, official sales of applications were started all over the world.
ServiceNow is “one of the most respected companies in the world,” as Fortune magazine has called it. Its development vector goes beyond the optimization of IT management processes and covers many business areas (finance, HR, marketing, analytics, development, project and resource management).
Teiva Systems, a ServiceNow partner, specializes in the implementation of advanced developments in the operation of local and foreign companies, as well as in the development of the necessary modules from scratch and customization of current processes. We know which workflows of your company should be automated and how to do it competently.
IT process management. The goal is to optimize the main IT processes of the enterprise.
Personnel Management. The goal is to create relationships between employees and motivate staff.
Customer service management. The goal is to expand service capabilities.
Launching new products on the market. The goal is to create applications even without programming skills to solve business problems.
Teiva Systems specialists are ready to help you solve the most daring business tasks: full automation and modernization of work processes, increasing employee productivity several times, rethinking customer experience. And all thanks to the unique capabilities of industrysolutions from ServiceNow, equipped with advanced tools: AI, including chatbots, Recognition Technology, RPA, as well as advanced analytics, IoT, visual maps, and hybrid storage.
Banking & Finance: automation of banking and financial businesses by combining key processes on one platform. Key Solution: Financial Services Operations.
Software & Hi-Tech: Providing uninterrupted technical services, project management, data protection, and compliance with the requirements. Solutions: IT Service Management, Now Platform.
Manufacturing: Optimizing all departments and supply chains to track the product life cycle. Complete solution: Industry 4.0.
Retail: automation of manual operations by the sales department, adaptation to customer needs, protection of customer data. Solutions: Customer Service Management, Virtual Agent chatbot.
FinTech: digitalization of banking and financial services, asset management, insurance, treasury, corporate finance. Solutions: Predictive Intelligence, Performance Analytics, Process Optimization, Financial Services Operations.
Healthcare: Personalizing patient care, protecting confidential information, and complying with regulatory requirements. Solution: Customer Service Management.
Travel, Transportation and Hospitality: scaling the service business to improve service and attract new customers. Solution: Customer Service Management.
Logistics: optimization of complex transport and logistics operations, creation of a communication system with customers and carriers in real-time. Solutions: Customer Service Management, IT Service Management, AIOps.
Teiva Systems will take care of improving your business processes and bringing them to the next level. Interested in learning more about the types and benefits of industry-specific software from ServiceNow? Leave your contact details, and our consultant will contact you within a day.