Data & Privacy Enhancements in the Zurich Release: What You Need to Know

In the context of rapid digital transformation, data security and privacy of any business field are becoming major challenges. Organizations are increasingly relying on cloud solutions for their operations, so the security of these platforms is becoming crucial. 

Next, we will learn how the new Zurich release changes the structure of data security and transmission, meeting compliance and control requirements in regulated industries, as well as how Teiva helps clients implement ServiceNow Zurich Data Privacy tools in their business workflow architecture.

Data encryption, privacy, and compliance control innovations in the Zurich release

Improvements in the field of data processing include legislative measures, the introduction of technology and the development of education in this area to ensure the protection of confidential information from unauthorized access and threats, as well as to minimize data leakage.

Technologies that improve ServiceNow Zurich Data Privacy are:

• Data encryption – converting information into an encrypted format that can only be read with a special key. 
• Two-factor authentication is an additional level of protection that requires providing two or more types of confirmation to gain user access (password, fingerprint, etc.). 
• DLP (Data Loss Prevention) technology is a data leak prevention system that monitors and controls the flow of electronic information within a company and prevents unauthorized transfer of confidential data outside the organization. 
• The use of certified information security tools – antiviruses, firewalls, cryptographic tools.

With given technologies, the implementation of Zurich release tools is carried out smoothly and productively.

Recommendations for implementing the Zurich’s release of new data encryption:

1. Test on a non-production sample.
2. Update the contact information for security.
3. Activate the high security plugin of ServiceNow.
4. Apply instance protection enhancement.
5. Protect emails.
6. Track confidential logs.
7. Control access.
8. Ensure the security of the middle server.
9. Comply with encryption protocols.
10. Update software and fixes.

Thus, in case of applying these tips, you will access the entire set of Zurich release benefits faster. 

(Image credit: ServiceNow)

The Zurich implications for regulated industries

For regulated industries, such as finance, public sector, healthcare, etc. the issues of compliance controls, adaptation to changes and ensuring safety are deeply important.

These industries are characterized by strict rules for the operation and data protection. For example, the HIPAA law applies in healthcare, which sets standards for the protection of patients’ medical information. In the financial sector, all institutions are required to comply with PCI DSS, the payment card data security standard.

Moreover, for example, in healthcare, due to the large amount of personal data and the use of outdated technologies, medical devices become an easy target for intruders. Therefore, medical device manufacturers must integrate an effective cybersecurity plan at all stages of product development.

Another important point is the use of social media. Regulated industries are characterized by cautious approaches of using publicly available media for communication. But there is also a positive side to this: the ability to communicate directly with customers, including through social media, can provide a significant competitive advantage. In any case, this communication aspect also requires an appropriate approach and control from the managers of the institution.

(Image credit: ServiceNow)

How Does Teiva Implement Security Tools in Client Architectures?

Securing IT infrastructure and data has become a central issue for businesses as digital transformation becomes more widespread. The frequency and severity of cyber attacks have increased due to significant changes in the technological landscape. 

Companies using ServiceNow have an advantage as the platform provides built-in security mechanisms. 

Using innovative products and ServiceNow security updates, Teiva Systems helps enterprises move from multiple disparate systems to a single powerful platform. Confidential information, regulatory compliance, and strong GRC practices remain top priorities for any organization. The Teiva team helps you configure your ServiceNow portal so employees can easily access policies, follow automated approval workflows, and understand related risks and regulatory references — all while maintaining robust security.

We guide you in adopting Privacy in the Zurich Release by applying industry-leading security best practices and ensuring your platform stays compliant from day one. If you want to stay informed about our offers, contact Tevia experts!

Kostya Bazanov, Managing Director, Nov 19, 2025