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Slava Trotsenko, CEO, Mar 05, 2026

Top 5 Mistakes Companies Make When They Are Not Ready for a ServiceNow Release

A fresh ServiceNow drop might bring gains – if it doesn’t overwhelm you first. Still, some companies push through chaos without realizing half their pain comes from gearing up too late.

Kostya Bazanov, Managing Director, Mar 04, 2026

Now Assist Consumption Explained: What Every Platform Owner and CIO Needs to Know Before Renewal

Now Assist Consumption Explained: What Every Platform Owner and CIO Needs to Know Before Renewal You bought Now Assist. Your teams started using AI-powered skills like summarization, case resolution, and knowledge article generation. The productivity gains are real. But here’s the question nobody asked during the sales cycle. And, it’s now keeping platform owners up […]

Oleksii Konakhovych, CTO, Mar 02, 2026

How to Prepare Your Organization for a ServiceNow Release

When ServiceNow changes, ripple effects move fast – beyond only code updates. Readiness requires a sharp look at each utility involved. Clarity on roles matters – so handoffs between groups run smoothly.

Oleksii Konakhovych, CTO, Feb 11, 2026

ServiceNow Releases Explained

Understanding ServiceNow releases explained is significant for the companies that are using the platform. Every update brings fresh tools along with stronger protection – this makes daily workflow smoother for companies.

Oleksii Konakhovych, CTO, Feb 09, 2026

How to Prepare Custom ServiceNow Apps for Platform Upgrades

ServiceNow regularly releases updates with new features that can improve performance, efficiency, and user experience. Prepare custom ServiceNow apps for upgrade – it’s necessary, it helps maintain the security, reliability, and functionality of the platform, as well as making full use of innovations and improvements.

Slava Trotsenko, CEO, Feb 09, 2026

From Workflows to Conversations: How GPT-5.2 Is Redefining ServiceNow AI

Automation is no longer just about getting tasks done — it’s about understanding intent, anticipating needs, and interacting naturally. With OpenAI’s GPT-5.2 embedded directly into the ServiceNow AI Platform, enterprise workflows take a major leap forward.

Slava Trotsenko, CEO, Feb 05, 2026

Preparing ServiceNow for Audits: General Requirements to Follow

When new restrictions arrive, closer inspection happens automatically. Ignoring those steps does not fit today's reality but simply mirrors reality as it stands. Rooted in past research around ISO frameworks like GDPR, BSI, and WCAG accessibility.

Slava Trotsenko, CEO, Feb 03, 2026

Why ISO Certification Matters for Modern Companies (and What It Means for Our Clients)

Global international change has expanded the business space for all sides, but at the same time has brought difficulties related to the differences in the requirements of different countries. In business, where customer trust is becoming the currency and competition is the engine of progress, ISO standards are no longer a formality.

Kostya Bazanov, Managing Director, Jan 30, 2026

Your CMDB Design Decides Whether AIOps Pays Off.

Your CMDB Design Decides Whether AIOps Pays Off ServiceNow is betting big on autonomous IT operations. But without proper CMDB design, none of it works. In January 2026, ServiceNow launched the ITOM AIOps Configuration Center. It’s a centralized hub that shifts IT operations from reactive to proactive. On top of that, the new AI Agents […]

Kostya Bazanov, Managing Director, Jan 27, 2026

ServiceNow’s Reimagined Partner Program: Our Take from the Partner Kickoff

Teiva Systems was represented at the event by Alexey Klimenko, Co-Founder of Teiva Systems, and Raphael Holdermann, Chief Commercial Officer, and the announcements around the enhanced global Partner Program.

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