Are you fully utilising the potential of ServiceNow ecosystem and it’s immense growth?

Majority of SP500 companies and more than 12k enterprises and corporates world wide are using ServiceNow to manage their operations, customer and business services.

While ServiceNow provides a set of standard applications including IT Service Management, Security Operations, Employee Experiences and many more, the platform can be used to develop own applications. These small and big apps are used to modernise old tool landscape and proprietary platforms. And with the App Engine Studio, the No-Code / Low-Code product of ServiceNow, the development cycle will shorten significantly.

ServiceNow Build Partners provide their solutions in a central Store governed and managed by the vendor. Similar to Apple Store or Google Play.

There are apps for mostly everything, like

• Analytics, Intelligence and Reporting
• Automation and Integrations Spokes
• IT, Employee, and Customer Service Management Workflows
• Environmental, Social, and Governance (ESG) and Governance, Risk and Compliance (GRC)
• Now Platform App Engine Extensions
• Generative AI capabilities
• and many many more…

If you do things wrong, your App will cost you money and time, but almost no traction, no revenue, no clients.

You have an idea or a product – we know how to make things happen

For clients looking to build, certify, and scale a ServiceNow-based product, having an experienced and reliable partner like Teiva Systems ensures a smooth, efficient, and successful journey. From idea validation to app development and GTM execution, the right partner eliminates risks, accelerates progress, and ensures strong market adoption—ultimately driving higher ROI, customer engagement, and business success.

We support an entire product lifecycle or particular phases incl.

• Product Assessment and Platform Fit
• UX/UI design and wireframing
• Development and certification for the ServiceNow Store
• Level up your existing boring app leveraging Workspaces, Now Assist, CSDM etc.
• Involvement of SME from Telco, Energy, Technology, Financial, Logistics, and other domains
• Support your GTM during pre-sales and proof-of-concepts
• Maintains, continuously improve and support incl. L1

As we already designed, developed and published multiple applications, we are aware of all known and “hidden” requirements, obligations and pain points for such solutions. Also, with our extensive work as technology advisors and implementation partners for ServiceNow clients since more than 12 years, we know what clients normally need and expect when integrating ServiceNow in their environment.

That means, we are way more effective and efficient and will guide you throughout the whole application lifecycle incl. scoping and pre-sales. And as a result, your time-to-market and therefore ROI will be faster.

Partners We Serve

Our Approach for your new ServiceNow App

Any product or service idea is a potential candidate for building or integrating on ServiceNow. Especially, ISVs or enterprises wanting to leverage Agentic AI on the NOW platform. In the initial phase, we identify the idea and product fit. As our goal is to deliver exceptional solutions to ServiceNow ecosystem, we will qualify and move forward with a free discovery workshop, where we will elaborate the goal, persona, use cases, functional and non-functional requirements.

You will receive valuable deliverables that you can reuse in any case, such as ServiceNow alignment map, idea backlog, workflows use cases, MVP architecture, wireframe, implementation roadmap. After the proposal for the MVP, the implementation can start and take around eight weeks to develop, test, and prepare the certification.

Next Steps

Let’s get you new clients and retain existing by integrating your product into enterprise workflows. We can assist you in envisioning the scope, designing architecture, delivering, publishing into the store and continuously improving your product.

Enterprises need a strategic platform to boost their digital strategies, particularly those facing resource constraints, such as development teams struggling to deliver high-quality applications quickly. The ServiceNow Store offers a solution with a wide selection of certified applications from various innovative partners. These apps help departments within the enterprise enhance their efficiency and productivity on the Now Platform. Users can easily try, buy, and install these certified apps and integrations, reducing the time to achieve desired results. These apps cover a broad spectrum of business needs, including IT, legal, planning, project management, HR, marketing, and more, automating and streamlining workflows across the organization. By tapping into the Partner Ecosystem, users gain access to a variety of innovative solutions and modern experiences to address various business challenges, ultimately enabling them to do more with the Now Platform®.

We are keen to discuss how our bespoke solutions can enhance your ServiceNow outreach. Let’s arrange a call to explore the possibilities.

Teiva Systems is a ServiceNow Premier Partner and provides advisory, architecture, implementation, training and support services. Teiva Systems specialises in building custom applications and integrations with ServiceNow App Engine leveraging platform capabilities like common data model, security, integration layer.

Kostya Bazanov is ServiceNow Leading Architect and Technology Advisor since 2011. He acted in various roles such as technical consultant, implementer, solution architect, team lead in national and global projects and ServiceNow platform rollouts. Kostya is certified in ServiceNow ITSM, Discovery, Event Management, Application Development and other critical modules and capabilities.

Kostya Bazanov, Managing Director, Dec 15, 2023