Create cross-company digital workflows that connect people, functions, and many systems to improve enterprise productivity and increase agility.
ITSM is a set of efficient workflows and tools for the management and development of IT services. ITSM is used to handle incidents, requests, changes and problems
The ServiceNow ITOM suite helps enable multiple components, including the automation of infrastructure discovery, compliance maintenance, services mapping, and events rationalization.
Performance Analytics drives business transformation by enabling businesses to set, track, and analyze progress against goals. Track critical process metrics, trends and measure the health and behavior of the process.
Increase employee productivity with customized intelligent processes. Simplify access to services and optimize service delivery at all levels.
A set of tools and workflows to track and control all interactions with a company’s customers. Provides easy and seamless customer service by automating for main tasks.
Refers to the general system of company management. It allows you to easily manage company risks and comply with regulations.
ITBM is a set of tools and workflows for optimally developing, delivering, and managing business services through an IT-focused lens. It includes:
Project Portfolio Management, Risk Management, Operations and Finance Management etc.